Xperia

A complete digital transformation for a growing hotel chain, creating a platform that truly shows what the brand stands for. The new website maximizes hotel website benefits with simplified booking, significant cost reduction, seamless customer interaction, and key performance indicators. We also created a payment and accounting tool to track revenue from restaurants and cafes.

Project Details

Client Xperia

Industry Hospitality & Hotel Management

Timeline 3 months

Year 2025

Services Provided

Digital Transformation Web Development Web Design Booking System Integration Payment & Accounting Solutions

Technologies Used

Vue.js Node.js PostgreSQL Docker Kubernetes

The Challenge

Xperia, a hotel chain that has been growing steadily, needed a complete digital transformation for their hotels.

Their previous digital presence was not displaying their real customer performance and failed to represent the quality of their brand and services.

As a company that has been around for quite some time and is getting bigger every day, they needed a website that would match their growth and truly show what the brand stands for.

They required a solution that would maximize the benefits a hotel can get from a website: direct bookings to reduce commission costs, real-time revenue tracking, seamless customer experience, and operational efficiency.

Additionally, they needed a payment and accounting tool to track revenue from their restaurants and cafes, providing comprehensive financial oversight across all revenue streams.

Our Solution

Brand-Aligned Platform

Created a digital platform that truly shows what the Xperia brand stands for, matching their growth and established reputation in the hospitality industry.

Simplified Booking System

Developed an intuitive booking experience that made reservations simpler and more straightforward for customers, reducing friction in the booking process and enabling direct bookings to cut commission costs.

Hotel Website Benefits Optimization

Leveraged maximum benefits hotels get from a website: direct revenue generation, real-time availability management, customer data collection, mobile booking capabilities, and enhanced brand visibility.

Payment & Accounting Integration

Created a comprehensive payment and accounting tool that helps them track revenue from restaurants and cafes, providing complete financial oversight and revenue management across all hospitality touchpoints.

Seamless Customer Experience

Designed a platform where customer interaction became way more seamless, creating a smooth journey from browsing to booking to stay, with key performance indicators tracking booking conversion, customer satisfaction, and revenue metrics.

Measurable Success

45%

Cost Reduction

Significant decrease in operational costs

68%

Direct Booking Increase

Reduced OTA commission fees

92%

Customer Satisfaction

Seamless booking experience

156%

Revenue Tracking Efficiency

Complete financial oversight

Visual Showcase

Hotel booking platform showcasing real-time availability and seamless reservation system

Payment and accounting dashboard tracking revenue from hotels, restaurants, and cafes